State of the Art NOC:
When your server is down, your web is down. No
one can receive the information you work so hard to provide. No one can
order online or make use of your programming. State of the art hardware
and facilities will ensure that your site will be up and running 24 hours
a day, 7 days a week. Your web will reside on custom-built industrial
grade machines that are capable of keeping up with the demand. The Network
Operations Center (NOC) is equipped with raised flooring, fire prevention,
standby machines, industry-leading Liebert uninterruptable power supplies
(UPS) and a temperature-controlled environment, all located in a secure,
monitored facility.
Daily Backup:
Your account is backed up daily to assure your
data is restored quickly in the event of a drive failure.
24/7 Monitoring:
Your server is monitored internally and externally
on all the standard ports. If the monitor cannot restart a failed port,
a technician is notified and attends to the problem immediately.
Processor Type:
The latest Intel processors are used in every
machine. As a large ISP, our technicians dialogue on a continual basis
with Intel researchers as to which future products will best fit our
needs.
Standby Server:
A hallmark of our service and one of the reasons
for our fantastic uptime is our policy of having servers on standby.
In the event of a server failure, there are always additional servers
on standby. We swap the drive of the failed server to a new one, and
do the diagnosis on the failed machine later.
Redundant Power Backup:
Two 50 kilowatt 480Volt Liebert UPS's supply
conditioned power to our main PDU (power distribution unit), which continually
balances and monitors every aspect of the power supplied to the NOC,
leaving little possibility we could ever be down due to a power
failure.
Shockwave:
Macromedia Shockwave allows you to bring your
web content to life. Shockwave support allows your site to host Shockwave
content.
Midi Files:
Midi is a great way to add sound to a web site
without using lots of bandwidth (takes too long to download). All the
popular MIDI mime types are supported on our domain.
Real Audio:
We do support real audio/video streaming for
no extra charge even though we do not have a real audio/video server.
When Real Audio/Video first came out, it required
an audio/video server to be installed on the web server. This was because
Real Audio/Video wanted to charge for each "stream'" or visitor.
But soon people started writing competitive audio/video streaming technology
that didn't require a special server. So, to compete, Real Audio/Video
now does not require a server, and you can even use their free tools
to create streaming audio over the Internet.
Real Video:
We support Video streaming with the Real Video
Mime type as explained above.
MIME Type Manager:
The ability to manage mime types gives you full
control of which software programs will work with your site. Mime types
are managed through the control panel.
99% Uptime:
We are pleased to announce that we have kept
our uptime guarantee for the past 1000 days. If for any reason your
site is not up for 99% of any particular month, we will credit your
account the monthly fee. If you do not pay a monthly fee, we will credit
your account $25 for when you purchase additional services.
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